Ten Lifestyle Group LON:TENG, the AIM-quoted concierge technology provider, said it expects to post earnings ahead of market forecasts for the year to August 31 2025, as contract wins, higher efficiency and expanding digital services lifted profitability.
The London-based company, which partners with global banks and luxury brands to offer premium lifestyle, travel and dining services, forecast net revenues of about £65.7m, up 5 per cent from the prior year and in line with consensus expectations. On a constant currency basis, revenues rose 7 per cent to roughly £67.1m.
Growth was driven in part by a 7 per cent rise in active members to 375,000, with a notable acceleration in the latter half of the year. Adjusted earnings before interest, tax, depreciation and amortisation increased by £1.8m to around £14.6m, beating market expectations. At constant currency, EBITDA was £13.2m, while margins improved from 20.3 per cent to 22.2 per cent.
Ten Lifestyle secures several new contracts
The company secured several contracts in the second half, including two mid-sized agreements in Asia, the Middle East and Africa, as well as a number of smaller but strategically significant deals. It also renewed a large European contract on improved terms, with higher fees for a digitally led service. A medium-sized Americas contract is expected to roll off by the end of the first half of 2026.
Ten Lifestyle ended the period with cash of £10.6m, compared with £9.3m a year earlier, and net cash of £9.8m. Loan notes totalling £3.9m were fully repaid, including £0.8m shortly after the reporting period.
To replace this debt, the group has secured a three-year £5mn revolving credit facility with NatWest, providing lower-cost financing and greater flexibility for working capital.
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Chief executive Alex Cheatle said the improved earnings underscored the benefits of the company’s investment in automation and technology. “I am pleased to report continued progress and particularly an improvement in adjusted EBITDA for the year, reflecting increased efficiency alongside continued investment in our AI-driven digital platform,” he said.
Ten Digital Dining boosts member engagement
The company has continued to roll out proprietary innovations, including Ten Digital Dining, a booking and recommendation system integrated across multiple markets, and Guardian, an artificial intelligence–based quality assurance tool. Cheatle said the adoption of Digital Dining in particular marked a “step-change” in member engagement and scalability.
Founded in 1998, Ten Lifestyle operates from more than 20 global offices and has built a client base of more than 50 financial institutions and premium brands, which use its services to attract and retain affluent customers.
The company’s platform provides members with access to bespoke travel, dining, lifestyle and entertainment experiences, supported by thousands of supplier relationships. Its business model is structured around multi-year contracts generating recurring revenues through platform and technology fees.
Ten was the first AIM-listed company to secure B Corp certification, underscoring its focus on sustainability and ethical practices.
Looking ahead, Cheatle said the group’s pipeline remained strong, with further opportunities to expand its digital service model. “The launch of our Digital Dining service into multiple markets marks a step-change in how we serve members, combining better service quality with greater scalability. Pleasingly, the adoption rate amongst new active members accelerated towards the end of the year. We also ended the year with a stronger balance sheet and a robust pipeline of opportunities,” he said.
Ten shares have gained ground this year amid investor optimism that digital expansion can underpin growth, even as some contracts roll off. The company reiterated its mission to become “the most trusted service platform in the world”.
